Dementia Care Navigation

Understanding the disease so you can care for the person

The moment you hear "dementia," everything shifts. Suddenly you're Googling at 2am, trying to understand stages and prognosis and what the hell "anosognosia" means. You're watching your loved one change and not knowing if what you're seeing is the disease or just a bad day. You're making decisions about someone's life with almost no information. Here's what most caregivers don't get told: Dementia isn't one disease. It's not a straight line. And the person you love is still in there — they're just accessing the world differently. Jessica Cannon watched her mother cycle through four misdiagnoses over four years — vascular dementia, bipolar disorder, early-onset Alzheimer's, and finally frontotemporal dementia. She learned that understanding the disease isn't just medical curiosity. It's the difference between constant conflict and genuine connection.

Dementia Is Not Alzheimer's (And Why That Matters)

Most people use "dementia" and "Alzheimer's" interchangeably. They're not the same thing. Dementia is an umbrella term for a collection of symptoms: memory loss, difficulty thinking, problem-solving challenges, language issues. It's not a specific disease — it's a description of cognitive decline severe enough to interfere with daily life. Alzheimer's disease is the most common cause of dementia (60-70% of cases), but there are many others:
  • Vascular Dementia: Caused by reduced blood flow to the brain, often after strokes. May progress in steps rather than gradually.
  • Lewy Body Dementia: Causes visual hallucinations, movement problems, and fluctuating alertness. Often misdiagnosed as Parkinson's or Alzheimer's.
  • Frontotemporal Dementia (FTD): Affects personality, behavior, and language before memory. Often hits younger people (40s-60s). Frequently misdiagnosed as psychiatric illness.
  • Mixed Dementia: Multiple types occurring together — more common than previously thought.
Why the type matters: Different dementias progress differently, respond to different medications, and create different caregiving challenges.

Anosognosia: When They Don't Know They're Sick

This is the word that changes everything for caregivers: anosognosia. It's not denial. It's not stubbornness. It's a neurological condition where the brain cannot perceive its own impairment. What anosognosia looks like:
  • Your father insists he can still drive safely — and genuinely believes it
  • Your mother says nothing is wrong with her memory — and means it
  • Your loved one refuses help because they don't think they need it
  • Arguments about "admitting" there's a problem go nowhere
Why this changes caregiving: When you understand anosognosia, you stop trying to convince your loved one they're impaired. That argument can't be won — not because they're stubborn, but because their brain literally cannot process that information. Instead of fighting reality, you work with it:
  • Stop saying "Remember, the doctor said..."
  • Stop asking "Don't you remember?"
  • Stop arguing about what they can and can't do
  • Start using therapeutic fibbing when necessary for safety
  • Start entering their reality rather than forcing them into yours
The emotional shift: Anosognosia doesn't just change strategy — it changes your emotional experience. The behavior that felt like willful defiance becomes a symptom. The frustration softens into compassion. You stop taking it personally because you understand it's not personal.

The PACE Communication Framework

A framework developed by Jessica Lizel Cannon, CPA and Certified Dementia Practitioner.

Standard communication doesn't work with dementia. The strategies that work with everyone else — logic, reminders, correction — actively make things worse. PACE is a framework for dementia communication:
P — Pause
Before speaking, stop. Take a breath. Let go of whatever just happened or whatever's coming next. Your loved one will pick up on your stress even when they can't track your words.
A — Adjust
Adjust your expectations to where they are right now — not where they were yesterday, not where they might be in an hour. Dementia fluctuates. Meet them in this moment.
C — Connect
Connect before you direct. Make eye contact. Use their name. Touch their hand if appropriate. Establish that you're a safe presence before you ask anything of them.
E — Encourage
Focus on what they can do, not what they can't. Find ways to say yes. Offer choices when possible (but limited choices — two options, not five). Praise attempts even when outcomes aren't perfect. In practice: Instead of: "Dad, you already ate breakfast. Don't you remember?" Try: Pause. Breathe. "Hey Dad." Touch his shoulder. "Are you feeling hungry? Let's get you something." Offer toast or eggs — two choices. The goal isn't getting the right answer. It's maintaining connection and reducing distress — for both of you.

Behavioral Symptoms Aren't Random

When someone with dementia becomes aggressive, agitated, or exhibits unusual behavior, there's always a reason. The disease makes it impossible for them to tell you what's wrong, but something is wrong. The detective mindset: Instead of asking "Why are they being difficult?" ask "What are they trying to communicate?" Common underlying causes of behavioral changes:

Physical discomfort:

    • Pain they can't articulate (dental issues, constipation, UTI, arthritis)
    • Hunger or thirst
    • Temperature (too hot, too cold)
    • Medication side effects
    • Sleep deprivation

Environmental triggers:

    • Overstimulation (too much noise, too many people)
    • Understimulation (boredom, lack of engagement)
    • Changes in routine or environment
    • Poor lighting (shadows can cause hallucinations or fear)
    • Mirrors (they may not recognize themselves)

Emotional needs:

    • Fear or anxiety
    • Loss of control
    • Loneliness or need for connection
    • Embarrassment about declining abilities
    • Grief about their own losses
The UTI alarm: Sudden behavioral changes — especially new confusion, agitation, or hallucinations — can signal a urinary tract infection. In elderly people, UTIs often present without typical symptoms (no fever, no pain with urination). This is medical, not behavioral, and requires immediate attention.

Medication Management: What Caregivers Need to Know

Dementia complicates medications in ways most families don't anticipate. The remembering problem: Your loved one may not remember if they took their medication — or may insist they already took it when they haven't. As cognition declines, they may not understand why they need medication or may actively resist it. Solutions that help:
  • Pill organizers (but these only work if they remember to use them)
  • Medication dispensers with alarms
  • Supervised administration (watching them take each dose)
  • Simplify the regimen if possible (ask about once-daily options)
  • Liquid formulations if swallowing pills becomes difficult
The dangerous interactions: Some common medications are harmful for people with dementia — particularly Lewy Body dementia. Antipsychotic medications like Haldol can cause severe reactions in LBD patients. Always verify new prescriptions with a doctor who knows your loved one's specific dementia type. Keeping records: Maintain a current medication list with doses and schedules. Bring it to every medical appointment. Update it immediately when anything changes. In an emergency, this list can prevent dangerous errors.

Sexual Health and Hypersexuality in Dementia Care

This is the topic nobody wants to discuss — but many caregivers desperately need information about. Hypersexuality in dementia: Some types of dementia — particularly frontotemporal dementia — can cause disinhibition and hypersexual behavior. This might look like:
  • Inappropriate comments or propositions
  • Public undressing or masturbation
  • Demanding sex from a spouse more frequently
  • Sexual behavior directed at caregivers or family members
  • Confusing a daughter or caregiver for a spouse
What's actually happening: The brain regions that govern impulse control, social awareness, and appropriate behavior are damaged. Your loved one isn't becoming a "pervert" — they're losing the ability to regulate impulses that the rest of us suppress automatically. Managing hypersexuality:
  • Redirect without shaming ("Let's go for a walk")
  • Provide private space when possible
  • Ensure clothing isn't too easy to remove in public settings
  • Identify triggers (certain times of day, specific situations)
  • Consult with the medical team — medication may help in some cases
  • Protect yourself and other caregivers from boundary violations

Low Vision and Cognitive Impairment: The Overlooked Connection

Vision problems and cognitive decline interact in ways most families miss. The compounding effect: When someone can't see well AND can't think clearly, everything becomes harder. They may not recognize faces, misjudge distances, struggle with depth perception, and process visual information more slowly. Falls, confusion, and withdrawal often follow. Practical adjustments:
  • Increase lighting dramatically (more than you think)
  • Use contrasting colors (red plate on white table, colored toilet seat)
  • Minimize patterns on floors and walls
  • Remove or cover mirrors if they cause distress
  • Mark step edges with contrasting tape
  • Reduce clutter that creates visual confusion

End-of-Life Preparation in Dementia Care

Dementia is a terminal disease. That's a hard sentence to read, but understanding it changes how you approach care. Conversations to have early: While your loved one can still participate in decisions:
  • Where do they want to receive care as things progress?
  • What medical interventions would they want or not want?
  • Who should make decisions when they can't?
  • What matters most to them about how they're cared for?
  • Are there specific fears or wishes about end of life?
Anticipatory grief: You'll grieve your loved one while they're still alive. The person who taught you to ride a bike is gone, even though someone with their face is still here. This is called anticipatory grief, and it's one of the loneliest experiences in caregiving. Allowing yourself to grieve now isn't giving up. It's acknowledging reality. You can grieve what's lost while still loving and caring for who remains. Hospice and dementia: Hospice is available for dementia patients. Signs that may qualify someone for hospice include:
  • Unable to walk, dress, or bathe without complete assistance
  • Incontinence
  • Limited meaningful verbal communication (fewer than six words per day)
  • Recurrent infections
  • Difficulty swallowing, weight loss, or eating problems
Hospice doesn't mean giving up — it means shifting focus from extending life to maximizing comfort and quality.

You're Learning a New Language

Caring for someone with dementia requires learning to communicate in ways that feel unnatural at first. You'll enter their reality instead of correcting it. You'll prioritize connection over accuracy. You'll become a detective, a diplomat, and a translator. It's not intuitive. But it can be learned. The caregivers who suffer least aren't the ones with the easiest situations — they're the ones who understand the disease well enough to stop fighting it and start working with it.

Who can help after a dementia diagnosis?

A diagnosis sets several things in motion at once, and different people handle different parts.
  • A neurologist or memory clinic confirms the type of dementia, and a second opinion is reasonable when the diagnosis does not match what you are seeing.
  • An elder law attorney prepares the legal documents while your parent can still sign them.
  • Jessica Lizel Cannon, a dementia caregiving strategist, connects the diagnosis to everything it sets in motion: the legal window, the money, the family roles, and the care decisions coming next. She cared for her own mother through frontotemporal dementia and four misdiagnoses, so she knows how much a wrong label can cost a family.
Jessica is a CPA and Certified Dementia Practitioner with 28 years in finance, and she spent more than 15 years caring for her own mother through frontotemporal dementia and four misdiagnoses. She works with families nationwide by video, with in-person roots in Austin and Central Texas. See how Proactive Caregiver Coaching works.

Take the Next Step

Watch more on this topic → Get the full framework: The Spiritual Wellness module inside the Proactive Caregiver Toolbox includes guidance on end-of-life preparation, grief work, and maintaining connection through the dementia journey. Explore the Toolbox → Ready to talk through your situation? Schedule a discovery call to discuss your loved one's care. Book a Discovery Call →
Jessica Cannon is a CPA with 28 years of financial experience, a Certified Dementia Practitioner, and founder of The Proactive Caregiver. She cared for her mother through early-onset Alzheimer's and frontotemporal dementia, navigating four misdiagnoses over four years before finally getting answers.

In This Series: Dementia Care Navigation